How to File a Car Accident Claim In the event of a car crash, it can be a stressful time. It is important to be aware of the steps to follow if you want to file a claim regardless of whether or not it was your fault. First, contact the police to inform them of the incident. A police report will help your insurance company determine who was at fault. 1. Contact the Police It is important to contact the police immediately after you are involved in a vehicle crash. This will assist you in obtaining crucial information, including witnesses' state