How to File a Car Accident Claim In the event of a car crash, it can be a stressful time. It is important to be aware of the steps to take should you wish to file a claim, regardless of whether the accident was your fault. One of the first things you must do is call the police to report the incident. A police report will help your insurance company determine who was responsible. 1. Contact the Police If you're involved in a car crash it's crucial to call the police as soon as you can. This will help you gather vital information, like witnesse