Communication is key in any business, and with the rise of technology, it’s now easier than ever to connect with customers in real time. One of the most popular communication channels is live chat, which has become a go-to method for businesses to engage with their customers on various platforms.
Gone are the days when customers had to wait for hours on the phone or for an email response. With live chat, businesses can instantly connect with their customers, answer their queries, and resolve their concerns. And it’s not just limited to websites – live chat is now available on various platforms, including social media, messaging apps, and even voice assistants.
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