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Criterion validity was investigated by performing bivariate correlations between the HLPC score and heath care quality measures. The HLPC scale demonstrated good item discrimination and internal consistency (α = 0.86). CFA verified a one-factor structure of the scale and analysis on the criterion validity revealed a significant correlation between the HLPC score and patients satisfaction with the general practitioner, accessibility of the PCO and support in care-coordination received in the PCO. The HLPC is a valid screener to provide