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How to Get a New Mercedes Truck Key Each key is coded to a specific VIN and cannot be modified. Only the owner or an authorized representative is able to request and receive an additional key. This process guarantees the security of the vehicle and customer. The person who picks up the key must bring their original copy of the title/registration and driver's license or passport. This is also to aid in proving identity. Remote Start Consider a remote starter for your Mercedes truck. -installed system will allow you to warm up the cabin before you enter the vehicle