Customer Data Platform for B2C vs B2B Businesses
I wanted a Dell adapter to charge my laptop’s new battery. The old one was by HP and no longer compatible with the new hardware piece. It was tough getting the exact wattage in the adapter. But finally, I got what I needed. This was after going through several shopping pages, Amazon, Dell’s official website, other e-commerce websites selling computer peripherals and accessories, and the social media pages of techies committed to sales. Basically, I kept connecting the dots till I traced the product listed on a B2C Customer Data Platform (CDP); now my laptop is working fine.
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