How to File a Car Accident Claim A car accident can be a stressful time. It is important to be aware of the steps to take in case you decide to file a claim regardless of whether or not it was your responsibility. One of the first things you must do is contact the police to report the incident. A police report can aid your insurance company in determining who was responsible. 1. Contact the Police It is important to contact the police right away after you have been involved in a car crash. This will allow you to gather crucial information, li