How to File a Car Accident Claim A car crash can be stressful. It is important to be aware of the steps you must take when you are planning to file a claim, regardless of whether or not it was your fault. First, call the police to inform them of the incident. Having a police report will help your insurance company identify who was at-fault. 1. Contact the Police It is crucial to call the police right away after you are involved in a accident. This will assist you in obtaining vital information, including witnesses' statements as well as insur