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Master the art of customer conflict resolution with these essential tips tailored for call center environments. This article provides practical advice on managing emotional interactions and employing active listening skills to achieve satisfactory resolutions. Improve your capacity to foster a calm, professional atmosphere by delving deeper into the subject at https://www.sequencehealth.com..../blog/how-to-handle-

How to Handle Angry Customers in Healthcare Call Centers

Learn effective strategies to manage angry patient calls in healthcare, de-escalate situations, and improve patient satisfaction with empathy, active listening, and solutions.