Robotic Process Automation (RPA) traces its origins to the early 2000s, evolving from screen scraping and workflow automation technologies. In the late 1990s and early 2000s, businesses began using basic software robots to mimic human interactions with digital systems, automating routine tasks like data entry or form filling. However, RPA as we know it today gained momentum around 2012, with advancements in artificial intelligence (AI) and machine learning.
The term “RPA” became mainstream as companies realized the potential of software bots to automate not just simple tasks, but complex business processes. Early adopters came from industries like finance, insurance, and telecom, which faced large-scale manual workloads. By the mid-2010s, leading RPA platforms like UiPath, Automation Anywhere, and Blue Prism emerged, offering powerful, user-friendly tools that enabled organizations of all sizes to automate processes. Today, RPA service is a core technology driving digital transformation across industries globally.
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