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Using Mystery Boxes to Build Customer Loyalty and Create Brand Awareness Mystery boxes are a great way to increase sales and create buzz for your brand. If they are not handled properly, mystery boxes can be a risky business idea. Make sure you have a clear strategy in place before you start selling these products. The Mystery Box icebreaker encourages the participants to share personal stories and experiences relating to the items they choose from the box. It also helps to build empathy and stronger
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